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Lost/Stolen Debit Card After-Hours Phone Number

Due to our technology upgrade, the after-hours phone number to report a debit card lost or stolen has changed to (800) 754-4128. This phone number can also be found on the back of our new debit cards.
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Mobile Privacy Disclosure

 

Facts

WHAT DOES Ultima Bank DO WITH YOUR PERSONAL INFORMATION from the mobile application?

WHY?

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.
 
It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device's settings.

WHAT?

Some examples of information your app will request access to are:

  • Location
  • Contacts
  • Camera

HOW?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
 
The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

QUESTIONS? 

Please contact Ultima Bank at (800) 421-2588 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.
 
You can also access the UBM’s Privacy Policy here.

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